Main Site

Home Services testimonials Service Area Referral Program About Us Contact Us

Friday, May 6, 2011

Carpet cleaning West Chicago 2

one of our clients called us back. the work we'd done was great but a spot of two had come back and could we schedule a redo. Schedule? Ma'am we'll be out this afternoon. One of the things Beyond prides itself on is follow up after the sale. anyone can take your money. the really great companies are the ones who come back and touch things up till you're satisfied.

this is where many companies fall down. great on the pitch, lousy on the follow through.
One client needed us back 4 times. we finally were able to solve the problem. see, no one is perfect. that's why they put erasers on pencils. we strive to do our best on each job. sometimes it takes a little more. that's okay. we have more. If we treat you like you'd like to be treated you tell others and our business grows.

Bottom line on this Carpet cleaning job in West Chicago? we redid all three rooms at no charge and made sure she had a fresh pair of booties to walk on the carpet when we were done.

No comments:

Post a Comment