Main Site

Home Services testimonials Service Area Referral Program About Us Contact Us

Saturday, July 31, 2010

basement flooding on st. charles road

a friend called me who lives on st. Charles road. their basement flooded again.

we promptly came out, used our state of the art tools to extract the water and set up fans, dehumidifiers and other equipment.

this was a tough one as the water wanted to play hide and seek. we'd use our meters to find wet spots, dry them out and move on to the next one.

over several days we finally got it completely dry and odor free.

when your basement floods, call beyond. we'll go beyond your expectations.

water in basement in wheaton

we had a call from a pastor in Wheaton. his basement was underwater and he'd moved to FL. could we do anything?

Yes sir! broken pipes in Wheaton. Flooding in Glen Ellyn, sump failure in West Chicago?
we're on it. we're Beyond Carpet Cleaning and we're certified water restoration technicians.

that means we went to school and continue to go to school. we know our stuff and can get you back to dry asap.

we soothed the pastor's feathers and took away the realtor's fabreze. they wanted to nuke the odor and mask it. I want to know the odor is going away through dehumidification and proper drying techniques. I don't want to mask things, i want to uncover them.

I've got some great shots of our people riding on the self propelled extractor. a wall of water before the machine being sucked out.

bottom line? we got the pastor clean and dry, restored to pre flood conditions and everyone went home happy.


basement flooding in Hisdale

when it comes to having water in your basement in Hinsdale, water in your home in Wheaton, or flooded basement in Lombard, call Beyond Carpet Cleaning. We're certified in water restoration, and have taken classes in complete structural drying. that means we know our stuff. we will not abandon you. we'll get rid of the water in your carpet, padding, walls, etc.

as long as I have your attention I'll say a few words about drying equipment. the truth is most home owners are very good at their jobs, what they do, but very bad at know what's good equipment and what's crap. that's why you should hire Beyond. we don't buy cheap crap and put it in your home to dry you out--though many "experts" do.

I see them all the time at our vendors. they buy the lowest grade, cheapest , weakest equipment there is, charge top dollar and back peddle on you when things are not dry.

when we unflood your basement in Lombard, or Burr Ridge we'll treat you better than that.

we buy only the best, most powerful fans on the market and have plenty of them.
our dehumidifers are AHAM rated as the most powerful in the industry. our fans draw fewer amps and can be daisy chained together to string more drying power with less amps.

we use the best, most effective extraction equipment on the planet. if it's good we have it.

if it's old, beat up and tired, we sold it years ago on ebay to our competitors. are those the guys you're calling now to unflood your basement in Oak Brook.

we're prompt, thorough and polite. we'll come out and explain everything we're doing and include you in the process. you'll love our crews and know you did well when we ring your door bell. Flooding in Hinsdale, Rainwater in basement in Burr Ridge, Wet basement dry outs in Clarendon Hills, we've got you covered, and with only the finest, newest and most powerful equipment to get you back to preflood conditions as soon as possible.

basement flooding in Hisdale

we unflooded a lot of homes after this last huge rain. we saved all but one.

a home owner hired us to pump out their basement. we did then explained how the process was not complete. the carpets, even after being pumped out were still damp and there was water in the walls. "We know better than you. This is our home."

But ma'am, your home is at risk. you've only gotten rid of some of the surface water.

no, we don't need you. we'll borrow fans and finish the job. we are very dissatisfied with your work. for some unknown reason they were under the false assumption that pumping out water under four inches of water would give them completely dry carpet and walls? unbelievable!
we tore up their check which was sizable, gave it back to them and tried to once again to explain how sucking water out of wet carpets does not give you a 100% dry basement. no one in their right mind would think this but they did.

The home owner's eyes got really large and he got quiet when I handed back his torn up check.
he got quiet when he realized I was not a bait and switch company like he thought i was.

would I bait and switch guy work for hours and then give you back all your money? No.

my chief concern was for this family's health and safety. mold can begin to grow after 72 hours and it was way, way past that point when we got out there. But some people know better.

even though our people are certified water restoration experts, we continually attend classes, get re-certified, attend workshops to dry out entire structural drying of whole buildings and explain in detail who we are and what we are all about some people know better.

I'll do it my self. you won't rip me off is what they're saying. Good luck with that. you have no experience, no skill, not tools, except your nose to tell you something is sour and you're going to safeguard your family and your 3.5 million dollar home with what? oh, your years of experience. okay. fine. here's your deposit back but first sign this wavier that you understand the job is not done and you hold us harmless.

I urged these people to seek other certified, professional water restoration experts and get a second and third opinion. Honestly, our chief and primary goal is not to take you for a ride, but to help you through your water loss.

if you have water in your basement in Hinsdale, water in your basement in Oak Brook, sump pump failure in Clarendon Hills, broken water line in Burr Ridge, please call us. together we can restore your home to preflood conditions.

odors delux

basement flooding in Wheaton. recently we had tremendous rains in the western suburbs.
basement flooding in Lombard, basement flooding in Wheaton, basement flooding in Hinsdale, basement flooding, in Burr Ridge as well as Clarendon Hills, and wet basements in Oak Brook. once the initial water has been pumped out some people think the job is done.

One family in Hinsdale hired us to pump out their basement and declared they didn't want to hire us to do the second part of the job. the dehumidification of carpets and walls.

we explained how pumping out the water out of the carpet was only the first part. they insisted they'd borrow fans from their housekeeper and handiman and be fine.

their pump out check was not insignificant. we tore it up and gave it back to them. then urged they to hire another certified company to complete the job. we were sincerely and deeply concerned about their families well being, their health and the health of their home.

they thought we were just out to get more money. our ripping up their check should have proved we are honest and though we are in business to make a profit, we look out for our clients and want to safeguard their well being as much as it's in our power.

when you have wet basements in Hinsdale, need rainwater in your basement removed in Burr Ridge or have Basement flooding in Oak Brook please call us. Plumber's do. homeowners do. you should too. we'll listen to your needs, suggest some things you can do immediately and come out quickly to take away your pain and the odor that comes from having soggy wet carpets in your lovely home.

Thursday, July 29, 2010

the flood of the year

It's almost dry here in the western suburbs. God opened the heavens and sent heavy rains and enough lightening and thunder to get me to repent of things I hadn't even done yet. 7 inches in seven seconds or something like that. my own faithful little sump pump was overwhelmed. everyone's was. battery back ups gave up the ghosts, basements and roofs leaked and most everything got soaked good.

driving down Mannheim road I was up to my door posts in water. so much water I knew if I drove fast it'd get in the engine and then I'd be 18 hours waiting for the tow truck--so I took it slow.

the young hot shot ahead of me must have thought he was superman because he raced through the deep, deep water shooting rooster plumes of water at the hiway workers directing traffic.

It was soo sad to pass him waterlogged car on the side of the road half a mile further up.

but I had to unflood a basement in Westchester. Drip Drop Plumbing had recommend these fine people to me. they were leaving on a much earned vaca the next day when the rains came and flooded their home. we soothed their feathers, pumped them out and began the dehumidification process.

we unflooded basements from Westchester to West Chicago. From Lombard, many homes in Lombard to our regular clients in Hinsdale.

a lot of hand holding, a lot of pumping out flooded basements in Oak Brook etc.

when it comes to basement flooding in Hinsdale, basement flooding in Burr Ridge, Basement flooding in Clarendon Hills, or flooded basements in Lombard, or basement flooding in Wheaton call us here at Beyond Carpet Cleaning. we're certified. trained and excellent at restoring your home to preflood conditions. we will come out promptly to Glen Ellyn or Elmhurst or whatever town you live in and begin the process quickly.

When bad things happen, call Beyond. we'll take away the pain. we will not abandon you!

Sunday, July 25, 2010

upholstery cleaning/ It's cheaper to keep er

Once in a while while cleaning upholstery we come across a piece so incredibly dirty we wish we had a camera. we had two of those in two weeks. the second one we got pictures of.


a client's son had just gotten his first real job after graduation. it was far away and he had no furniture so his dad went to an estate sale. a man died of lung cancer. he was a big time smoker.

the couch and loveseat were yellowish black from all the tar and soot and smoke of 40 years of smoking. I thought maybe he should burn them but he'd probably end up in the hospital from tar smoke ingestion so we gave it a go.

I whipped up some special sauce, worked it into the fibers after vacuuming, then reapplied it several more times, allowing dwell time.

when you have a moment follow the links to our site and have a look at the pictures. I was amazed. I hadn't realized I looked that fat from behind. oh, and the furniture came out looking like new.

Furniture cleaning, upholstery cleaning, couch cleaning, chair cleaning in Lombard, Villa Park, Downers Grove, furniture cleaning in Naperville, Furniture cleaning in Hinsdale, furniture cleaning in Burr Ridge, Furniture cleaning in Clarendon Hills, Furniture Cleaning in Oak Brook,
Furniture cleaning in Wheaton, Furniture cleaning in Glen Ellyn, where ever you are give us a call and we'll come out and do our best. but don't take our word for it. have a look yourself at that sweaty back and those amazing results. I gotta lose some weight.

water in basement in Lombard

few things can ruin your day like going down to the basement and getting wet socks.

the other day our crews removed water from basements and even first floors when the water overwhelmed the flat roof apartment building and poured down into the vents and air ducts in apartment buildings.

building contactors prefer Beyond Carpet Cleaning dry out service because we do exactly what we say we'll do. we get rid of the water and restore the homes to preflood condition.

I walked down to my own basement to get some equipment and of course my brand new sump couldn't keep up with the overwhelming flood so the first basement we worked on was my own flooded basement in Lombard.

once we got things under control. (if Mama ain't happy, ain't no one happy) we got the crews and headed out for the day. we gave advice where people wanted to do it themselves, we helped others by doing the carpet extraction while they got their own fans and dehums. we told a lot of people it was going to be all right. this was only water and no one got hurt.

when you think about it, if you've got your family and God, yeah, a lot of money would be nice but you've got the basics and that's what really counts isn't it.

Villa park water removal, Lombard water removal, Wheaton water removal. Glen Ellyn water removal, Downers Grove water removal, Hinsdale water removal, Clarendon Hills water removal, Oak Brook water removal, water in basements in Burr Ridge, Water in Basement in Naperville or Willowbrook, we can help you. just call. the crying stops the moment you call.

flooded basements

two nights ago 7 inches of rain fell in seven seconds. yesterday I got calls to unflood basements from plumbers, friends and neighbors. water in the basement can be devastation. what's worse is rain water from a failed sump or overwhelmed sump that goes unchecked.

We unflood basements. in plain english we get it out of your carpet, your walls, your floor, your furniture. we remove it completely and restore your home to preflood conditions.

we work in the western suburbs but if you have an emergency call us and we'll work something out if you're far away.

basement flooding from rainwater, failed sump pump, rain pouring in through the cracks, window wells water, whatever. the truth is you don't really care how the water came in. you just want things to be like they were before. yesterday we unflooded basements in Westchester, wheaton, Lombard.

we drove slowly through very high water to get to flooded basements. I saw hotshots race through it only to pass their smoking cars on the side of the road six blocks up. slow and steady wins the race on flood days.

the fans are running. the water in basements is gone or going away. dehumidification machines are in place and everyone who called is knows their homes are going to be okay.

whether your basement flooding is in Hinsdale, Oakbrook, Clarendon Hills, Burr Ridge, Lombard, Wheaton, Glen Ellyn, Downers Grove or Dupage County we can help.

we're certified water restoration people.

we've gone to the classes. we've passed the tests but more than that, we've got years of hands on experience. when your basement floods, your water pipe bursts, rain water gets in your basement or whatever. call us. we'll make it right.

Thursday, July 22, 2010

Carpet cleaning in Lombard

A man called me the other day and asked if I could clean his carpets in Lombard. his home was on a private cul de sac, an older one but fixed up very nicely.


he had a mixture of wool and nylon rugs of various shapes and patterns.

and truthfully, the carpets had not been properly cleaned in years.

we rolled up our sleeves, dug in and came up with sparkling clean carpets.

we use special green chemicals which will not harm aquatic life and are safe and effective to remove soil and spills.

when you need carpet cleaning in Lombard, call us an be amazed at the results.

we'll give you your cleanest clean.

Tile and grout cleaning in Lombard

The amazing thing about tile and grout cleaning in Lombard is that people have no idea how incredibly beautiful their floors can look--till we give them a free demonstration. over time, the natural beauty of the floor is hidden by dirt and grime. it takes a startling contrast, a fresh clean spot in the middle of the floor to show how your floor once looked.

In fact, we were cleaning tile and grout in Lombard, on the north side of town and that's exactly what happened. we did a demo for a family and a short time later, the homeowner called me and said, "I want the rest of my floor to look as fantastic as the clean spot.


If you're not sure if your grout needs cleaning just give us a call and ask for a free demonstration.

whether you need tile and grout cleaning in Hinsdale, Burr Ridge, Oak Brook or Clarendon Hills, or anywhere in Dupage County we'll do the job and you'll be thilled.

Wednesday, July 21, 2010

basement flooding in oak brook

After the latest set of storms rolled though DuPage County I got a call from a property mgr.

"Do you have anyone who can stop by a flooded basement in Oak Brook?"

"Of course we do." was our reply.

we met Tony on site at a new four million dollar home in Oak Brook. there was a lot of water in the flooded basement. to make things worse things looked like a war zone with ComEd trucks all over the place, downed power lines and no power in the home.

strapping on my hip waders with a flashlight in my mouth and water removal tools in both mitts we descended into the bowels of the beast.

a fish swam by.

a frog croaked. water had been down here for a while.


to make a long story short, we got the basement and walls and all fixture dry and restored.

the fish wasn't happy but everyone else was. when your basement floods, call Beyond. we unflood basements and relocate fish and frogs!

urine removal in Burr Ridge

Carpet cleaning in Burr Ridge, IL can be quite challenging. the other day I was given the opportunity to do just that. Brian Bomba, realtor extraordinaire had given me another job to do.
Oh, before I go a step further I need to tell you if you need a first class realtor, Brian is your boy.

He goes further and treats his client with such professional skill, acumen and attention to detail no wonder he's one of the top realtors in dupage county. he does it the hard way--with old fashioned work!

Now, back to Carpet Cleaning in Burr Ridge. Brian had sent me on a job where the dog had had accidents in the home. the clients wanted to sell the home but had to address the urine concern.

Urine, pet stains, pet accidents. red wine spills. we handle it all. If you have acrylic paint we can get you a decent carpet repair guy to swap things out but most anything else we're pretty good at.

We brought in our tools and could see the invisible urine and know exactly where to treat.

Bottom line? the home was remarkable improved, the odor greatly diminished and ready for Brian Bomba and his team to do their magic. case closed.

Tuesday, July 20, 2010

red wine stains

Today in Hinsdale we faced the red wine monster once again.

for some reason most of my clients prefer red wine over a blush or white.

this was a small glass that had the wandering desire. when my client spilled it he launched it almost four feet across his pristine white carpet. a carpet I've been cleaning for years and had just freshened up last week.

so, with hammer and tong and carts loaded to the gills I faced the red wine monster once again.

some days dear reader, the knights win, some days the dragons win.

today, in Hinsdale carpet cleaning, I won. a smoking hot iron and lots of special sauce later the carpet in this Hinsdale home were once again pristine.


It's amazing what new innovations they come up with. 20 years ago we would have told the client looking for carpet cleaning in Hinsdale to simply have a carpet repair man swap out the affected portion. now, with the wondrous products and ongoing education we receive often even the red wine stain removal in Hinsdale is not impossible.