this is where many companies fall down. great on the pitch, lousy on the follow through.
One client needed us back 4 times. we finally were able to solve the problem. see, no one is perfect. that's why they put erasers on pencils. we strive to do our best on each job. sometimes it takes a little more. that's okay. we have more. If we treat you like you'd like to be treated you tell others and our business grows.
Bottom line on this Carpet cleaning job in West Chicago? we redid all three rooms at no charge and made sure she had a fresh pair of booties to walk on the carpet when we were done.
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